![]() ![]() So, weigh both sides before making your decision. The downside is eBay won’t let you list items if you’ve made your feedback private. The upside of this is you can minimise the damage done by negative words. So if this happens, eBay recommends doing one of two things: But if it comes to this, you’ll probably want to get a lawyer on your side. But there’s usually a decent umbrella criterion that says that it is, such as if someone says, ‘So-and-so is a rotten scoundrel and a thief for making off with my money’. Depending on which country you and/or the buyer reside in, defamatory content will mean different things. And yet a third way where negative feedback can disappear is if eBay gets what’s called a ‘Notice of False and Defamatory content’ that essentially says the feedback is, Actually Defamatory.One other way in which eBay will take that negative feedback is if they receive a court order or cease-and-desist letter telling them to do so. But maybe a buyer hasn’t gotten their sellers mixed up and has, indeed, left negative feedback that corresponds with the right seller.It’s unusual and doesn’t happen very often, but eBay is pretty good at straightening the whole mess out and ensuring you’re not left with bad words on your site (if you’re the wronged party). ![]() Sometimes a buyer gets his or her experiences and sellers mixed up, leaving negative feedback for the wrong person.The buyer engages in these other miscellaneous practices. And if they haven’t paid for an item AND left negative feedback, then eBay sees this as fairly strong grounds for you being able to get that bad review removed.ģ.If the buyer does this enough (avoids paying for an item they successfully bid on), they can actually lose their buying privileges.But generally, they have two days to arrange payment for the item otherwise a case can/will be opened in the Resolution Centre. eBay has a pretty clear-cut policy in place regarding unpaid items (read all about it here).The buyer has unpaid items on their account. But for a brief little primer, users generally can’t include links/scripts to other pages, references to eBay/PayPal investigations or customs delays/fees, comments about other transactions, comments that reveal sensitive information, and a few other things.Ģ. For a full list of what’s kosher and what isn’t, check out eBay’s page on that. Primarily, the user violated eBay’s policies on what constitutes ‘okay’ feedback.The feedback is in violation of eBay’s policies. But here are the criteria for resolving issues. And even then, eBay uses the word ‘may’ instead of ‘will’, so don’t pin all your hopes on it, sadly. Ascertain if the Right Conditions are Metįirst off, you have to be absolutely certain that the right conditions are in place if you’re looking to remove negative feedback on your eBay sale. At RepricerExpress, we’re firm believers in finding the silver lining on any storm cloud and that includes negative feedback and how to get rid of it. Well, not really, but it doesn’t have to mean the end of the world for you. Ooh, got a bit of bad feedback on a recent eBay sale? That’s okay. ![]()
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